Shipping policy

Shipping Policy

Last updated: December 2025

At Gymfit, we want to ensure that your order is delivered safely, transparently, and within the expected timeframe. Below you will find all important information about shipping, delivery times, and order processing.

Delivery Areas

We currently deliver to the following countries:

Sweden
Norway
Denmark
Finland
Germany
Austria
Belgium
France
Netherlands

If more delivery countries are added, we will update this policy.

Shipping Costs

Free shipping on all orders to all delivery countries. No minimum order is required.

Shipping Partners

We work with the following carriers:

PostNord
DHL
YunExpress
SUNYOU
4PX

The carrier may vary depending on the delivery destination. Once your order has been shipped, you will receive an email with a tracking link.

Order Processing & Order Cutoff

Orders placed before 14:00 (CET/CEST) are usually processed the same business day.
Orders placed after 14:00 are processed the following business day.
Order processing takes place Monday through Friday (excluding public holidays).

Delivery Times

The estimated delivery time is 8–15 business days after payment:

Processing time: 1–3 business days
Transit time: 7–12 business days

The timeframe begins once your order leaves our warehouse. During national holidays or periods of high demand, minor delays may occur. Delivery times are also stated on each product page.

Our orders are shipped from our international warehouse. Customs processing and the carrier's workload may affect delivery times within the stated range.

Customs, Taxes & Import Fees

EU countries (Sweden, Denmark, Finland, Germany, Austria, Belgium, France, Netherlands):
Goods are cleared through customs at the EU border. Any applicable customs duties and import charges are included in the product price – no additional costs are charged to the customer.

Norway (outside the EU):
Norway is not a member of the EU, which means special rules apply:

Orders under 350 NOK are duty-free and delivered without extra charges.
Orders over 350 NOK may be subject to Norwegian import VAT (MVA 25%) and any customs duties upon clearance.
These costs are paid by the customer upon delivery and are not included in the product price.
We clearly inform Norwegian customers of this at checkout.

Delivery Address & Customer Responsibility

Please ensure that complete and accurate delivery details are provided when placing your order. Gymfit is not responsible for delays or returned packages caused by:

an incomplete or incorrect address
packages not being accepted
packages not being collected within the pickup period from the agent

Undelivered or uncollected shipments

If a package is returned to us due to incorrect address details or failure to collect it, we will always inform you in advance by email. Reshipment is free of charge if the error was caused by us. In the event of incorrect customer details, a new shipping fee may be charged.

Delays

In the event of delays caused by circumstances beyond our control (force majeure, customs processing, transport issues), we will inform you promptly. Such delays do not entitle you to compensation. Contact us at kontakt@gymfit.se if your delivery is delayed and you have not received any information.